Privacy Policy
This Privacy Policy describes how Campus Buddy Inc ("we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "users") on the Campus Buddy app.
By using our platform, you consent to the collection and use of your personal information as described in this Privacy Policy.
Information We Collect
Personal Data: We collect the following information when you use our services:
- Required: First name, last name and email address
- Optional: Phone number, major program, personal picture.
- Location Data: We collect location data to provide you with event recommendations near you.
Usage Data: We collect data generated by your activities on the platform, such as your interactions with other users and your navigation through the app.
Preferences: You can select from predefined categories (e.g., Sports, Music) to receive tailored content.
How We Use Information
We collect, use and store ("process") your information to provide services, to fix and improve services, and to develop new services. Some specific examples of how we use information are:
- Create and manage your user profile.
- Facilitate communications and interactions within the app.
- Provide personalized event recommendations based on your location.
- Recommend relevant discussion threads based on your preferences.
- Enhance and personalize your user experience.
Data Retention
We retain your personal information for a period of 30 days after receiving a deletion request. This retention period allows us sufficient time to conduct necessary investigations to verify the integrity of the account activity. This process is crucial to prevent fraudulent activities and ensure the security of our platform and its users. Once the retention period has expired and no discrepancies have been found, your personal information is securely deleted from our systems.
Information Sharing
We may disclose information about you or your use of the services with the types of recipients described below.
- Third-Party Services:
We employ other companies to handle certain services on our behalf and need to share information with them so they can complete their work. For example:
- Clerk: We use Clerk for authentication. Information shared with Clerk includes name, username, email, and password. You can review Clerk's privacy policy here
- Stripe: We use Stripe to handle transaction processing and payouts. Information you provide to Stripe is subject to their privacy terms, which can be reviewed here
These third-party service providers are carefully selected to ensure they comply with our privacy standards and legal obligations. We do not share your information with third parties for marketing purposes without your explicit consent.
- Legal Requirements, Protection of Campus Buddy Inc and Others
We reserve the right to access, read, preserve, and disclose any information that we in good faith believe is necessary to comply with law or court order; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of our employees, our users, or others.
- Consent
We may share your information in other ways if you have asked us to do so or have given consent.
Data Security
- User accounts are protected by a password for your privacy and security.
We recommend that you choose an appropriate password, safeguard your password and limit access to the devices on which you access your account.
Only you can access your sensitive data, except for certain public data like name, username, and profile picture, which may be visible to other users.
- We use industry recommended standards and measures intended to protect the privacy of your account and personal information we use or store,
but the Internet and our Services may not be 100% secure.
We cannot guarantee complete privacy or security for the information that you provide or that we collect.
Rights
Every user has the following rights related to the collection and use of your personal information/data.
- Access & Rectification - You can access and review personal data associated with your account at any time through your account profile.
You may also issue a data subject rights request to access the personal data we hold about you.
You may also request rectification or correction of inaccurate and incomplete records of your personal data.
- Restriction & Erasure - In certain situations, you can ask that we stop using your data, for instance, if accuracy of your personal data is contested.
You may also ask us to delete your personal data, however we may be required to keep certain data to comply with legal obligations.
Deactivation must be completed in order to delete an account (and the personal data associated with it).
- Portability - In certain situations, you may ask us to transfer your personal data directly to you.
On your request, and where feasible, we will transfer your personal information to another party that you select.
- Objection - In certain situations, you may have a right to object to the processing of your personal data.
The reason(s) for an objection must relate to your particular circumstances, such as processing of your personal data for direct marketing purposes.
- Consent Withdrawal - Where you provided your consent to process your personal information, you always have the right to withdraw that consent at any time.
Withdrawing consent will not affect the lawfulness of processing prior to the withdrawal.
- Complaints - You have a right to raise questions or complaints with us or with your local data protection authority at any time. For questions, complaints or requests, please contact us at support@campusbuddyinc.com.
Children's Privacy
We do not knowingly collect or solicit "personal information" from anyone under the age of 17.
If you are under 17, please do not attempt to register for the services or send any personal information about yourself to us.
If we learn that we have collected personal information from anyone under age 17, we will delete that information.
If you believe that a child under 17 may have provided us personal information, please contact us at support@campusbuddyinc.com.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through the email address you provided.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at support@campusbuddyinc.com.